Refund Policy

At Anabolic Steroids Shop, your satisfaction is our top priority. We stand behind the quality of our products and are committed to providing you with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund policy to ensure you can shop with confidence.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all products purchased from Anabolic Steroids Shop. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receiving your order for a full refund or exchange.

2. Eligibility for Refunds

To be eligible for a refund:

  • The product(s) must be returned in their original, unopened packaging.
  • The item(s) must be in the same condition as when you received them.
  • Products that have been opened, used, or tampered with are not eligible for a refund.
  • Promotional or discounted items are only eligible for refunds at the purchased price, not the original retail price.

3. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact Us: Email our customer service team at sales@shopanabolicsteroids.com with your order number and the reason for your return. We will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your item(s).

  2. Package the Item(s): Securely package the item(s) you wish to return. Include the original invoice and clearly write the RMA number on the outside of the package.

  3. Ship the Package: Send the package to the return address provided in the return instructions. We recommend using a trackable shipping method to ensure that the package arrives safely at our facility. Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

4. Refund Processing

  • Inspection: Once we receive your returned item(s), they will be inspected to ensure they meet the eligibility criteria outlined above.
  • Refund Issuance: If the return is approved, your refund will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
  • Notification: You will receive an email notification once your refund has been processed. Please note that it may take an additional 3-5 business days for the refund to appear in your account, depending on your bank or credit card issuer.

5. Exchanges

If you would like to exchange a product for a different item, please contact our customer service team at sales@shopanabolicsteroids.com to discuss your options. Exchanges are subject to product availability, and any price differences will need to be settled before the exchange is processed.

6. Non-Refundable Items

Please note that the following items are non-refundable:

  • Gift cards
  • Products marked as final sale
  • Opened or used items that do not meet the return criteria

7. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us immediately at sales@shopanabolicsteroids.com. Provide your order number and a description of the issue, along with photos of the damaged or defective item. We will work with you to resolve the issue promptly, including offering a replacement product or a full refund.

8. Contact Information

If you have any questions about our refund policy or need assistance with your return, please do not hesitate to contact our customer service team at:

Email: sales@shopanabolicsteroids.com
Phone: 1-800-555-1234 (Monday to Friday, 9 AM – 6 PM PST)

Thank you for choosing Anabolic Steroids Shop. We appreciate your business and are dedicated to ensuring your satisfaction with every purchase.